Privacy Policy
Introduction
Last Updated: July 15, 2024
Welcome to v-Lawyer ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered legal assistance platform and related services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Account Information: Name, email address, password, and professional credentials when you register.
- Profile Information: Professional title, organization, profile picture, and other information you choose to provide.
- Payment Information: Credit card details, billing address, and transaction history (processed securely through our payment processors).
- Communication Data: Messages, feedback, support requests, and other communications you send us.
Legal Documents and Content
- User-Generated Content: Legal documents, briefs, notes, and other materials you upload, create, or store on our platform.
- Case Information: Case names, citations, and other legal references you interact with.
Usage Information
- Service Usage: Features used, searches performed, documents accessed, and other interactions with our platform.
- Device Information: IP address, browser type, device type, operating system, and other technical information.
- Log Data: Access times, pages viewed, links clicked, and other actions taken within the Service.
How We Use Your Information
We use your information for the following purposes:
- Provide and Improve the Service: Deliver the features and functionality of our platform, personalize your experience, and develop new features.
- AI Training and Improvement: Train and improve our AI algorithms to enhance legal research, citation extraction, and document analysis capabilities.
- Communication: Send service-related messages, updates, security alerts, and support responses.
- Analytics: Analyze usage patterns and trends to improve our Service and user experience.
- Marketing: Send promotional communications about new features, offers, and events (with your consent where required by law).
- Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our agreements.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of sensitive data both in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data security and privacy
- Regular backups and disaster recovery planning
Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., hosting, payment processing, analytics).
- Professional Advisors: Legal, accounting, and other professional advisors when necessary.
- Legal Requirements: In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
We do not sell your personal information or legal documents to third parties.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access and Portability: Request a copy of your personal information.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information in certain circumstances.
- Objection: Object to the processing of your personal information.
- Opt-Out: Opt-out of marketing communications.
To exercise these rights, please contact us at privacy@v-lawyer.ai.
Data Retention
We retain your personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
International Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information.
Children's Privacy
Our Service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice as appropriate.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@v-lawyer.ai
Address: v-Lawyer Legal Tech
123 Legal Avenue, Suite 500
San Francisco, CA 94105
Additional Information for Specific Regions
California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, and opt-out of the sale of your personal information.
European Economic Area, UK, and Switzerland
If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal information in accordance with the General Data Protection Regulation (GDPR) or equivalent privacy laws. The legal bases for processing your information include consent, contractual necessity, legal obligation, and legitimate interests.
Legal Basis for Processing
We process your personal information on the following legal bases:
- Contract: Processing necessary for the performance of our contract with you.
- Legitimate Interests: Processing necessary for our legitimate interests, such as improving our Service.
- Legal Obligation: Processing necessary to comply with our legal obligations.
- Consent: Processing based on your consent, which you can withdraw at any time.